1. Definitions and Scope
In this document, "royal44", "we", "platform" or "company" refers to the operator of the royal44 website operating under international licensing. "User", "member", "you" or "player" refers to any individual who accesses, registers, or uses the services provided through the royal44 website.
"Services" covers all online gambling products available on this platform, including but not limited to slots, live casino, sports betting, sportsbook, crash games, roulette, baccarat, and other games listed from time to time.
These terms and conditions form a legally binding agreement between the user and royal44. By registering or using our services, you confirm that you have read, understood, and agreed to be bound by all provisions stated here.
2. Eligibility and Registration
To register an account at royal44, users must meet the following requirements:
- Aged 21 or above at the date of registration
- Have full legal capacity to enter into a binding agreement
- Not a resident or national of any jurisdiction that prohibits online gambling
- Not listed on a self-exclusion register of any responsible gambling programme
- Provide registration information that is accurate, complete, and up to date
royal44 reserves the right to request proof of identity at any time for age and identity verification purposes. Acceptable documents include MyKad, passport, or other official identification documents. Failure to provide the required documentation within the specified period may result in account suspension.
Each individual is only permitted to hold one registered account at royal44. Holding multiple accounts at the same time may result in the closure of all such accounts and the forfeiture of any credit balances held within them.
3. Account Management
Members are fully responsible for all activity that takes place under their account. It is the member's responsibility to ensure that login details, including username and password, are kept secure and not shared with any third party.
If you become aware of or suspect unauthorised access to your account, you are required to notify the royal44 support team immediately via live chat or our support email. royal44 will not be liable for any financial losses arising from unauthorised access resulting from the user's own negligence.
Users may update their personal information such as email address and mobile number through the account dashboard. Changes to primary identification information may require an additional verification process by the royal44 team.
4. Deposits and Withdrawals
royal44 accepts a range of convenient payment methods for Malaysian players, including Touch 'n Go eWallet, DuitNow, online banking through FPX, Boost, and cryptocurrency such as USDT, BTC, and ETH.
The key conditions relating to financial transactions are as follows:
- Minimum deposit: RM20 per payment method
- Minimum withdrawal: RM50 per transaction
- Withdrawal processing time: Between 30 minutes and 3 hours depending on internal verification
- Withdrawal method: Funds must be withdrawn using the same method as the original deposit
All deposits and withdrawals must be made using an account or digital wallet registered in the same member's name. Transactions through third parties or representatives are prohibited. royal44 reserves the right to request additional verification before approving any withdrawal request.
In rare cases, withdrawals may take longer than the usual period due to internal security checks, compliance requirements, or technical issues. royal44 will notify the relevant member should such a delay occur.
5. Bonuses and Promotions
royal44 offers various types of bonuses and promotions to new and existing members. All bonuses are subject to specific wagering requirements that must be met before any winnings from bonuses can be withdrawn.
Welcome Bonus: New members are eligible for a 100% bonus on their first deposit up to a maximum of RM1,500. Example calculation: if you deposit RM100, you will receive a bonus of RM100 bringing your balance to RM200. The wagering requirement is RM100 × 20 = RM2,000 that must be reached before bonus withdrawals are permitted.
Another example: a deposit of RM3,200 will earn the maximum bonus of RM1,500, bringing the total balance to RM4,700. The wagering requirement to be met is RM1,500 × 20 = RM30,000.
The general bonus terms are as follows:
- Each member is only eligible to claim the welcome bonus once
- Bonuses cannot be transferred or converted directly into cash
- royal44 reserves the right to modify, suspend, or withdraw any promotion at any time
- Attempts to exploit bonuses through hedge betting or other avoidance methods may result in bonus cancellation and account closure
The royal44 VIP programme offers weekly cashback to members based on membership tier: Bronze tier provides cashback of up to 0.3%, Silver up to 0.7%, and Gold up to 1.0%. Tier advancement is determined based on overall betting activity and member loyalty.
6. Game Rules
All games available on the royal44 platform are operated in accordance with the rules set by their respective game providers. Members are responsible for understanding the rules of each game before participating.
royal44 is not responsible for any losses suffered as a result of a member's failure to understand the game rules. Game outcomes generated by the system are final and cannot be disputed unless there is clear evidence of a material technical error.
If a technical disruption occurs during a game session, royal44 will work to resolve the situation in a manner that is fair to all parties. Decisions made by royal44 management in such cases are final.
7. Responsible Gambling
royal44 cares about the well-being of our members. Our platform provides self-management tools that allow members to set deposit limits, betting limits, and loss limits for a specified period.
Members who need a break from gambling activities may apply for self-exclusion through our customer support team. Self-exclusion can be set for a temporary period or permanently, depending on individual needs. While a self-exclusion is active, the account cannot be used for any betting activity.
We encourage all members to bet within their financial means and to treat gambling as entertainment only, not as a source of income. If you need help with a gambling problem, please visit our Responsible Gambling page for more information and support resources.
8. Intellectual Property
All content found on the royal44 platform, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the exclusive property of royal44 or our content providers and is protected by international copyright and intellectual property laws.
Users are not permitted to copy, distribute, republish, download, display, post, or transmit any content from this platform without prior written consent from royal44.
9. Limitation of Liability
To the extent permitted by applicable law, royal44 shall not be liable for any indirect, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or other intangible losses arising from or related to access to or use of our platform.
royal44 makes no warranties or representations regarding the accuracy, reliability, completeness, or timeliness of content available on this platform. All services are provided on an "as is" basis without any express or implied warranties.
10. Account Termination
royal44 reserves the right to suspend or close a user's account at any time for the following reasons:
- Violation of any terms and conditions in this document
- Suspicion or confirmation of fraud, money laundering, or other illegal activity
- False or misleading registration information
- Registration by an individual under 21 years of age
- A self-exclusion request by the account holder
- Legal or regulatory compliance requirements
If an account is closed due to a breach of terms, royal44 reserves the right to forfeit any bonus balances and winnings associated with the activity that breached those terms. Valid original deposits will be returned once the investigation is complete, subject to legal compliance requirements.
Members who wish to close their account voluntarily may do so by contacting our customer support team. Account closure requests will be processed within a reasonable working timeframe after identity verification has been completed.
11. Amendment of Terms
royal44 reserves the right to modify, add, or remove any provision of these terms and conditions at any time without prior notice. Material changes will be communicated to members via a notice on the platform or through their registered email.
Continued use of the royal44 platform after any changes are published will be considered acceptance of the amended terms. Members who do not agree with the changes made are responsible for ceasing use of the platform and closing their account.
12. Governing Law
These terms and conditions are interpreted and governed by the laws of the jurisdiction in which royal44 holds its licence. Any disputes arising from or relating to these terms will be resolved through the dispute resolution procedures established by the relevant licensing authority.
If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be removed or limited to the extent necessary, and the remaining provisions will continue in full force and effect.
For any enquiries regarding these terms and conditions, please contact the royal44 support team via 24/7 live chat or the support email listed at the bottom of this page.